Last updated: June 11, 2026
NYC Marble Care (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at nycmarblecare.com or contact us for our marble and stone restoration services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information You Provide: Name, email address, phone number, and home or business address when you submit a contact form, request a consultation, or schedule a service appointment.
Automatically Collected Information: IP address, browser type, operating system, referring URLs, and pages visited on our site, collected through cookies and standard web analytics tools.
Communications: Records of correspondence if you contact us by email, phone, or through our website’s contact forms.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule on-site consultations or service appointments
- Provide quotes and perform marble care, restoration, and cleaning services
- Send service confirmations, follow-up communications, and invoices
- Improve our website, services, and customer experience
- Send occasional promotional emails or service updates (you may opt out at any time)
- Comply with applicable legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers: We may share data with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., scheduling software, email platforms), subject to confidentiality obligations.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our site.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.
9. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
NYC Marble Care
100 Park Ave, New York, NY 10017
Phone: 212-235-7330
Email: co*****@*******le.com
Hours: Monday–Friday, 8:00am – 5:00pm